Frequently Asked Questions

No. MobileXP does not sell phones directly. We provide a secure online platform where trusted mobile shops manage and showcase their stock. You can view their available models, prices, and then call or visit the shop to complete your purchase.

Simply browse the listed phones, check shop details, and use the 'Call Now' or 'Book Phone' option. The shopkeeper will confirm availability and guide you on the next steps for pickup or delivery.

MobileXP itself does not provide delivery. However, individual shops may offer delivery services within their city or nationwide. Delivery charges, timelines, and responsibility are directly managed by the shop you purchase from.

Payments are handled directly between you and the shopkeeper. Most shops accept Cash on Delivery (COD), bank transfers, or wallet payments like JazzCash and EasyPaisa. MobileXP does not collect any payments on your behalf.

Unlike typical classifieds, MobileXP gives shopkeepers complete online inventory control. They can update stock live, add employees with role-based access, and manage their shop securely with encrypted data – ensuring customers always see real-time availability.

Yes. Since bookings are handled directly with shops, you can call the shopkeeper to modify or cancel your booking at any time before finalizing your purchase.

Yes. We take security seriously. All shop data and customer interactions are encrypted, and access is strictly role-based. Only authorized shop staff can manage inventory, ensuring your information remains safe.

Delivery times depend on the shop’s policy and your location. In major cities, it’s usually 1–3 days, while nationwide deliveries may take 3–7 days. Always confirm details directly with the shopkeeper before booking.

No. MobileXP does not charge customers any extra fees or commissions. You only pay the agreed price directly to the shop.